MyBuildBlock Online Order System
FREQUENTLY ASKED QUESTIONS

What is MyBuildBlock?
The MyBuildBlock Online Ordering System is the first of its kind in the ICF industry. It gives you 24 hours access to BuildBlock pricing, freight estimates, truck configuration, ordering, and order tracking.

Do I have to set up a MyBuildBlock account to shop online?
You can view pricing and configure a truckload without setting up an account. However, you must set up an account in order to get a freight estimate or save your shopping cart for future reference.

Do I have to buy if I set up a MyBuildBlock account?
No, you are never obligated place an order. To set up a free MyBuildBlock account, click here.

What is your privacy policy?
We will never sale or share your contact information outside of BuildBlock. You will automatically receive our e-mail newsletter, but you can easily opt-out at any time.

Is your online payment system secure?
MyBuildBlock uses 128-bit encryption and an Entrust SSL Certificate to ensure the safety of your online payment information.

Can I order accessories alone?
BuildBlock offers a limited line of accessories as a service to our ICF customers. We ship many of the accessories along with your ICF order to save you time and additional shipping charges. The only exception is bracing. Bracing is drop-shipped to you directly from the bracing manufacturer and must be ordered separately from an ICF order. (Samples and marketing materials like flyers and brochures can also be ordered separately from ICFs.)

How do I contact BuildBlock?
For help using the MyBuildBlock Online Ordering System to place your order, contact Nicole Zoellner or Terrisa Bruce.
For sales and product information help, contact a BuildBlock Professional in your area.
For information regarding becoming a BuildBlock distributor, contact Zester Hatfield.

Can I change my password?
You can change your password by clicking on Edit on your MyBuildBlock page. (You cannot change your username without contacting BuildBlock.)